Hear how candidates actually sound with a customer.
For sales, service and account roles, how someone communicates matters as much as what they know. Intervue lets you hear candidates handle realistic customer moments before anyone books a meeting.
The problem today
CVs can’t show communication
You only discover how someone sounds on a call once you’ve invested in interviews.
Role-play is hard to standardise
Every hiring manager runs the scenario differently, so comparisons are shaky.
High turnover roles
Contact centres and sales teams hire continually and need a repeatable process.
What changes with Intervue
- Customer scenarios such as an objection, a complaint or a renewal conversation
- Delivery signals like clarity, pace and composure under pressure
- Consistent scoring across every candidate and every hiring manager
- Highlights you can replay to calibrate the hiring team
Up and running in three steps
Choose the scenarios
Pick the customer moments that matter in this role, or write your own.
Candidates respond in their own words
Intervue plays the customer, listens and pushes back like a real one would.
Compare like for like
Review scored scenarios side by side and invite the strongest to meet the team.
More ways to use Intervue
Tech & engineering screening
Structured first-round conversations about real technical experience.
Explore
Staffing, IT services & RPO
Screen faster across many clients and send evidence-backed shortlists.
Explore
Healthcare & nursing hiring
Structured first interviews on patient care, values and judgement.
Explore
Banking, financial services & insurance
Structured, well-documented first rounds for branch, operations and advisory roles.
ExploreGive every candidate a real conversation.
See Intervue run an interview for one of your own roles in a 30-minute walkthrough.